Community and Business

Out of concern for the health and safety of our customers and our employees due to the coronavirus (COVID-19), NRLP will be closed to the public until further notice.

NRLP employees will continue reporting to work so there will be no disruption to operations or electric service.

We encourage customers to use the online tools offered through our customer portal and mobile app, NRLP Connect, for bill payment and other services during this time.

As always, we are available by phone. Please give us a call at 828-264-3671 if you have any questions, concerns, or need assistance with our customer portal or mobile app.

Our drive thru window will remain open for customers, however we strongly encourage the use of online payment methods if possible.

Thank you for your patience and understanding. The health and safety of our customers, employees, and the community is our top concern during this time.

We will continue to provide updates as they happen on our website:

UPDATE: We have suspended disconnections and late payment fee until further notice. All of this information can be found on our new COVID-19 Response webpage: